James L. Koch is Director of the Center for Science, Technology, and Society and Professor of Management at Santa Clara University. He received his MBA and Ph.D. from UCLA. From 1990-96 he served as Dean of the Leavey School of Business and Administration. In 1995 the School achieved national recognition by U.S. News and World Report as the 12th ranked part-time program in America. From 1981 to 1990 he was Manager of Organization Planing and Development at PG&E, where his department was the recipient of the National Excellence Award for contributions to organizational development from the American Society for Training and Development. Prior to that he was Associate Professor of Management and Director of the MBA and Ph.D. programs at the University of Oregon. While at Oregon he was elected a Danforth Fellow for his contributions to humanizing the teaching and learning process. His research and consulting have focused on socio-technical systems and high performance organizations. His current work is focused in three areas: mobile computing and the changing nature of work and organizations; information technology and health care delivery; and, community building and its influence on individual well being and organizational performance.